Privacy Policy

Privacy Policy

At My BD Shop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your data.

1. Information We Collect

Information you provide directly:

• Account details: Name, email address, phone number, password
• Order information: Delivery address, payment method, order history
• Communications: Messages sent to our support team, reviews, feedback

Information collected automatically:

• Device & browser data: IP address, browser type, operating system
• Usage data: Pages visited, products viewed, time spent on site
• Cookies: Session cookies for cart, preferences, and login state

2. How We Use Your Information

• To process and fulfill your orders
• To send order confirmations, shipping updates, and delivery notifications
• To manage your account and provide customer support
• To send promotional offers and newsletters (only if you opt in)
• To improve our website, products, and services
• To detect and prevent fraud or unauthorized activity
• To comply with legal obligations

3. Sharing Your Information

We do not sell your personal data to third parties. We may share your information with:

• Delivery partners (Pathao, Steadfast, Redx) — to fulfill your orders
• Payment processors (bKash, Nagad, SSLCommerz) — to process payments securely
• Analytics tools — to understand website traffic (anonymized data only)
• Legal authorities — if required by law or court order

4. Cookies

We use cookies to:

• Keep you logged in during your session
• Remember your shopping cart
• Analyze website traffic and improve performance

You can disable cookies in your browser settings, but some features (like the cart) may not work properly.

5. Data Security

We implement industry-standard security measures to protect your data:

• SSL/TLS encryption for all data transmission
• Encrypted password storage (bcrypt)
• Regular security audits and updates
• Limited staff access to personal data on a need-to-know basis

However, no online transmission is 100% secure. We encourage you to use a strong password and keep your account credentials confidential.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Order data is retained for 5 years for accounting and legal purposes. You may request deletion of your account and personal data at any time (see Section 8).

7. Children''s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Delete your account and personal data
• Opt out of marketing emails at any time
• Download a copy of your data

To exercise these rights, contact us at info@jtechbd.net or call +8801518332311.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending an email to registered users. Continued use of our website after changes are posted constitutes acceptance.

11. Contact Us

For any privacy-related questions or concerns:

• Email: info@jtechbd.net
• Phone: +8801518332311 (Sat–Thu, 9AM–9PM)
• Address: Dhaka, Bangladesh

This Privacy Policy was last updated on .