Browse our products, click Add to Cart, then proceed to checkout. You can pay via bKash, Nagad, SSLCommerz, or Cash on Delivery.
You can cancel or modify your order within 2 hours of placing it. After that, the order moves to processing and cannot be changed. Contact us immediately at +8801518332311 if you need to make changes.
Go to My Account → My Orders or use the Track Order page with your order ID and phone number. You will also receive SMS updates.
No — you can checkout as a guest. However, creating an account lets you track orders, save addresses, and manage returns easily.
| Location | Delivery Time |
|---|---|
| Dhaka City | 1–2 business days |
| Outside Dhaka | 3–5 business days |
| Remote Areas | 5–7 business days |
Delivery is FREE on orders above ৳1,000. For orders below ৳1,000, a flat delivery charge of ৳60 (Dhaka) or ৳120 (outside Dhaka) applies.
Currently we only deliver within Bangladesh. International shipping is coming soon.
Yes. All payments are processed through SSL-encrypted gateways. We never store your card details.
You pay in cash when the product is delivered to your door. COD is available for orders up to ৳10,000.
We offer a 7-day easy return policy. If you receive a damaged, defective, or wrong product, contact us within 7 days of delivery.
Refunds are processed within 3–5 business days after we receive and inspect the returned product. The amount is credited back to your original payment method.
Yes — 100% genuine products. We source directly from authorized distributors and brands. Every product comes with a warranty as specified on the product page.
You can use the Notify Me feature on the product page to get an alert when it is back in stock.
Still have questions? We are happy to help! Reach us via phone, email, or the Contact page.', 'FAQ — Frequently Asked Questions | My BD Shop', 'Find answers to common questions about orders, delivery, payments, returns, and more at My BD Shop.', 1, NOW(), NOW()),